Contact
Four things arrive here and three of them have a better home than a general inbox. Pick the one that matches and you will reach the person who can answer.
Support
Something is broken, a result looks wrong, or you are stuck. Include the request id shown on any error — it is the single thing that lets us find your request in the logs.
[email protected]Weekdays, usually within one working day.
Sales and volume
Pricing above the published plans, annual invoicing, self-hosting, an SLA, or a security review before you buy.
[email protected]Weekdays, usually same day.
Security
Report a vulnerability. We will confirm receipt, keep you updated while we fix it, and will not pursue anyone who reports in good faith and does not access other people’s data.
[email protected]Acknowledged within two working days.
Remove my address
If your business address is in our index and you want it gone, the data request form does it directly — a suppressed address stays suppressed, including for customers who already have it.
Open the data request form →Before you write in
- The documentation covers authentication, every endpoint and every error code.
- Pricing explains what a credit buys and what is never charged for.
- Security answers most of what a vendor review asks, in specifics.
- The crawler policy is for site owners who have seen our user agent in their logs.