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Glossary

What is greylisting?

Greylisting is an anti-spam technique in which a receiving mail server temporarily rejects mail from a sender it has not seen before, with a 4xx reply. A legitimate server retries minutes later and gets through; spam software mostly never retries.

Also known as Greylist · Graylisting · Temporary deferral

The triplet

The mechanism is precise, and precision is the entry ticket here: the pages currently ranking for this term include an IETF RFC and a university wiki, and both are exact.

The receiving server records a triplet — the sending IP address, the envelope sender, and the recipient address. On first sight of a triplet it answers with a temporary rejection. If the same triplet returns after a configured delay, the message is accepted, and the triplet is usually remembered for a period afterwards so the delay is paid once rather than on every message.

The bet is behavioural, not cryptographic. A real mail server has a queue and a retry schedule because RFC 5321 requires it to; a lot of bulk-sending malware has neither, because a retry queue costs the sender money and the sender does not care about any individual message. The behaviour is described in RFC 6647 — Email Greylisting: An Applicability Statement for SMTP, which is the primary source and which almost nothing else ranking for this term links.

What a sender actually sees

A 4xx reply, and the exact wording is server-specific. Postfix’s widely-used greylisting policy daemons answer with variants of 450 4.7.1 Greylisted, try again in N seconds; other implementations say 451 4.7.1 Please try again later or 450 4.2.0 Recipient address rejected: Greylisted. Quote the one your logs show rather than assuming a universal string.

The effect on a normal send is a delay on first contact with a recipient — typically a few minutes, configured per server — after which mail flows normally. It is invisible to the recipient and there is nothing to fix at your end, provided your sending server retries.

Greylisting is not blocklisting

They are confused constantly, because both produce a rejection code. They are opposite in every other respect: greylisting is temporary, applies to senders the server has not met yet, and resolves itself by waiting. Blocklisting is a reputation judgement about you, persists until something changes, and requires action — usually a delisting request and a fix to whatever produced the listing.

How VerifyInbox handles it

A greylist deferral is reported as unknown with the reason greylisted, retryable: true, and it is not charged. A verifier probes a mailbox once; if the server says "come back later", it has not said "this mailbox does not exist". Those are different facts, and collapsing them is how a working customer gets deleted from a real list. Probes are also paced and rescheduled per receiving provider rather than hammered, which is what "anti-greylisting" honestly means.

What VerifyInbox returns when a probe is greylisted
FieldValue
emailStatusunknown
reasongreylisted
smtpCheckdeferred
retryabletrue — unlike catch-all, the answer will change
ChargedNo. A retryable result is never charged; the mailbox was not tested.

Two unknowns, opposite advice

This is the clearest demonstration that unknown is a considered verdict rather than a shrug. A catch-all result and a greylisted result are both unknown, and what you should do about them is exactly opposite: retry the greylisted one, because the server told you to; do not bother retrying the catch-all one, because the domain will answer identically forever.

That is what retryable is for. It is true for greylisting and false for catch-all, and an integration that switches on it gets both right without knowing anything about SMTP.

"Anti-greylisting technology", honestly described

When a verifier advertises anti-greylisting, what it means is retry scheduling: queueing a second probe after the greylist window instead of reporting the first rejection as a failure. That is worth having and it is what we do.

There is no way to skip a greylist. A vendor implying it has one is overselling a retry loop. The only alternative to waiting is reporting the deferral as a failure, which is the behaviour the technique exists to catch.

How to tell whether a server greylists

Two practical routes. Read the 4xx reply text — most implementations name themselves. Or send twice and compare: a first attempt deferred and a second accepted minutes later, with nothing else changed, is greylisting almost by definition.

Knowing the receiving platform is most of the answer, because several greylist by default. An MX record lookup tells you who runs the domain’s mail.

See which mail servers accept mail for a domain, and who runs them. No account, and it runs now: MX record lookup

Related terms

Related SMTP codes

Sources

Primary sources checked 11 September 2026. If something here is out of date, tell us and we will correct it.

Greylisting: questions

What is greylisting and how does this email spam protection work?

The receiving server records a triplet of sending IP, envelope sender and recipient. The first time it sees one it answers with a temporary 4xx rejection. A real mail server retries after its queue delay and the message is accepted; a lot of bulk-sending malware never retries, so it never arrives.

What is a greylisted email?

One that was temporarily refused with a 4xx reply because the receiving server had not seen that sender, envelope sender and recipient combination before. Nothing is wrong with the address or the message. It arrives on the retry.

How do I determine if the recipient mail server uses greylisting?

Read the 4xx reply text — most implementations name themselves in it. Or send twice: a first attempt deferred and a second accepted minutes later, with nothing else changed, is greylisting. Looking up the domain MX also helps, because several mail platforms greylist by default.

Are greylisting and blocklisting the same?

No. Greylisting is temporary, applies to senders the server has not seen before, and resolves itself when you retry. Blocklisting is a reputation judgement about you that persists until something changes and usually needs a delisting request. They get confused because both produce a rejection code.

What is anti-greylisting technology?

Retry scheduling. A verifier that queues a second probe after the greylist window rather than reporting the first rejection as a failure. There is no way to skip a greylist, and a vendor implying otherwise is describing a retry loop in stronger words than it deserves.

Does the email verifier handle greylisting?

Yes. A deferral is reported as unknown with the reason greylisted and retryable true, the probe is rescheduled, and you are not charged for it. Reporting a deferral as undeliverable would remove a live mailbox from your list on the strength of the server asking us to come back later.

Verify an address against the real mail server

100 credits every month, free and renewing. Three verdicts, never two — and a result we could not establish is not charged.